Z BODY SCRUB - Retail (1 piece)

Returns / Exchange & Refund policy - Update February 5th 2020

After you received the goods our refund policy is 10 business days.

Unfortunately we can’t offer you a refund or exchange if the request is not made email within this period.

Returns (after common agreement)

To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. 

To return your product(s), you should mail it to:

Z HANDY GIFT LLC

190 BLUEGRASS VALLEY PARKWAY,

ALPHARETTA, Georgia 30005.

You will be responsible for paying for your own shipping costs for returning your item(s).

Shipping costs are non-refundable.

If you receive a refund for the product(s), potential cost related to return shipping could be deducted from your refund if any shipping fees has been in charge of Z Handy Gift (example of returning good(s) at a wrong address).

For shipping good(s) over $50, we recommand to consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item(s). Your refund request will be assessed after receiving the good(s).

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned items. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days due to banking processes.

Exchanges (if applicable)

We only replace item(s) if they are defective or damaged at the arrival. If you need to exchange it for the same item(s), send us an email at contact@zhandygift.com.

After a common agreement send your item(s) to: Z HANDY GIFT LLC 190 BLUEGRASS VALLEY ARKWAY, ALPHARETTA, Georgia 30005.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• After receiving your the necessary number of PRE-ORDERS and the payment of 100% of the invoice
• Fabric is ordered and delivery to manufacturer - standard 5 to 10 business days (following the availability of the fabrics in stock but we have several suppliers)
• Manufacturing for 300 pieces (for example) - standard 3 to 4 business weeks (depending on the period of the year)
• Then goods will be available for pick up (between 4 / 6 business weeks after the global order of 300 pieces) at the factory. 

B - Shipping

• 4 to 6 Business weeks for the global manufacturing process
• and the delivery to Z HANDY GIFT location (3/4 days). 

The entire delay will allow us to deliver your products by end May 2020.

First orders arrived will be treated first ... 

We will be excited to hear from you !!!

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Payment conditions are the following:

• 100% of the global order .

Payment online accepted on this site with or without Z promotion code.